Data Processing Terms

This Data Processing Terms document ("Terms") explains how Astro Fusion ("us", "we", or "our") collects, processes, uses, and protects your personal data when you use our Vedic Astrology software, chat application, website, and related services (collectively, the "Service").

As a Vedic Astrology platform, we require specific personal information, including date of birth data, to provide accurate astrological readings and consultations. This document outlines our commitment to protecting your privacy while delivering personalized astrological services.

1.1 Astrological Data

To provide accurate Vedic Astrology readings, we collect and process the following essential information:

• Date of Birth: Complete birth date required for astrological calculations
• Time of Birth: Precise birth time for accurate chart generation
• Place of Birth: Location data for geographical astrological calculations
• Birth Chart Data: Generated planetary positions and astrological configurations
• Personal Questions: Topics and questions you ask during consultations

1.2 Account Information

• Name and contact information
• Email address and phone number
• Account preferences and settings
• Payment information (processed securely by third-party providers)

1.3 Usage Data

• Service usage patterns and frequency
• Chat interactions and consultation histories
• Device information and technical data
• App performance and error logs

2.1 Primary Astrological Services

Your personal data is primarily used for:

• Generating accurate birth charts and astrological calculations
• Providing personalized Vedic Astrology readings and consultations
• Matching you with suitable astrologers based on your needs
• Maintaining your consultation history and preferences
• Delivering customized astrological insights and recommendations

2.2 AI Training and Improvement

Important: Your astrological data may be used to train and improve our AI systems to provide better results for all users. However, this is done with strict privacy protections in place.

Specifically, we may use your data to:

• Train AI models to provide more accurate astrological interpretations
• Improve the quality and relevance of automated readings
• Enhance our recommendation algorithms for better service matching
• Develop new features and improve existing functionality

All AI training is performed with anonymized data that cannot be traced back to your identity.

2.3 Service Operations

• Account management and customer support
• Payment processing and billing
• Communication regarding your consultations and services
• Technical maintenance and security monitoring

3.1 No Third-Party Sales

Your trust is paramount to us. We explicitly guarantee that:

• Your personal information is never sold to data brokers
• We do not share your data with advertising networks
• Your astrological data remains confidential within our platform
• No external tracking or profiling for commercial gain

3.2 Identity Protection

When using your data for AI training and service improvement:

• All data is anonymized and de-identified before processing
• Personal identifiers are removed or encrypted
• Data is aggregated to prevent individual identification
• Strict access controls limit who can view your information

3.3 Security Measures

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Secure data centers with physical and digital protection
• Employee training on data privacy and security protocols

We only share your data in very limited circumstances:

4.1 Service Providers

• Trusted astrologers for consultation services (only relevant consultation data)
• Payment processors for transaction handling (payment info only)
• Cloud infrastructure providers for secure data storage
• Customer support tools for service assistance

4.2 Legal Requirements

We may disclose your information if required by:

• Valid legal process or court orders
• Law enforcement investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred, but the new entity will be bound by the same privacy commitments outlined in this document.

5.1 Access and Control

You have the right to:

• Access your personal data stored in our systems
• Request corrections to inaccurate information
• Download a copy of your data (data portability)
• Delete your account and associated data
• Opt-out of AI training data usage

5.2 Communication Preferences

• Manage email notification settings
• Choose consultation reminder preferences
• Control marketing communication (if any)
• Set privacy preferences for your profile

5.3 Account Deletion

You can request complete account deletion at any time. Upon deletion:

• All personal identifiers are permanently removed
• Consultation histories are anonymized
• Payment records are retained only as required by law
• Anonymized data may remain in AI training datasets

6.1 Active Accounts

For active users, we retain:

• Birth chart data: Indefinitely (required for ongoing service)
• Consultation history: Up to 7 years for quality and reference
• Account information: Until account closure
• Usage analytics: Up to 2 years for service improvement

6.2 Inactive Accounts

• Accounts inactive for 3+ years may be archived
• Essential data retained for potential reactivation
• Non-essential data may be deleted after 5 years
• Users notified before any data deletion

6.3 Legal Requirements

Some data may be retained longer due to legal, regulatory, or legitimate business requirements, such as tax records or fraud prevention.

7.1 Essential Cookies

We use cookies that are necessary for service functionality:

• Authentication and session management
• Security and fraud prevention
• Service preferences and settings
• Payment processing and cart functionality

7.2 Analytics Cookies

With your consent, we may use cookies for:

• Understanding service usage patterns
• Improving user experience and interface design
• Measuring service performance and errors
• Generating anonymized usage statistics

7.3 No Advertising Tracking

Your data may be processed and stored in countries other than your country of residence. When we transfer data internationally, we ensure:

• Adequate protection through appropriate safeguards
• Compliance with applicable data protection laws
• Use of standard contractual clauses where required
• Regular assessment of data protection standards

Countries where your data may be processed include the United States, European Union member states, and other jurisdictions with adequate data protection frameworks.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. For users between 13-18 years old:

• Parental consent may be required
• Limited data collection practices apply
• Special privacy protections are in place
• Parents can request data deletion at any time

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

We may update these Data Processing Terms from time to time to reflect changes in our practices, legal requirements, or service features. When we make changes:

• We will notify you via email or in-app notification
• Significant changes will be highlighted clearly
• You will have time to review changes before they take effect
• Continued use constitutes acceptance of updated terms

We encourage you to review these terms periodically to stay informed about how we protect your personal information.

If you have questions, concerns, or requests regarding your personal data or these Data Processing Terms, please contact us:

Data Protection Requests

For specific data protection requests, please include:

• Your full name and email address associated with your account
• Clear description of your request (access, correction, deletion, etc.)
• Verification information to confirm your identity
• Preferred method for receiving our response

This Data Processing Terms document was last updated on December 2024. Previous versions are available upon request.