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You can create an account by clicking the 'Sign Up' button and providing your email address, phone number, and basic information. You'll need to verify your email or phone number to activate your account.
For accurate astrological readings, you'll need to provide your exact birth date, time, and location (city/country). The more precise your birth time, the more accurate your readings will be.
You can browse general content, but to access personalized readings, chat with astrologers, or save your birth chart, you'll need to create an account.
We offer various types of readings including:
Our readings are based on traditional Vedic astrology principles and are prepared by certified astrologers. Accuracy depends on the precision of your birth information and the specific type of reading.
Most readings require your birth date, time, and location. Some specialized readings may require additional information about your specific questions or concerns.
All our astrologers are certified practitioners with years of experience in Vedic astrology. They undergo a rigorous vetting process and must demonstrate expertise in various astrological disciplines.
Each astrologer's profile includes their specializations, experience, ratings, and reviews. You can browse profiles and choose based on your specific needs and preferences.
AI-generated readings provide quick, algorithm-based insights based on traditional astrological principles. Astrologer readings offer personalized, human interpretation and can address specific questions in detail.
You can start a chat session with an available astrologer by selecting them from the list and clicking 'Start Chat'. Sessions are charged per minute and you can end the conversation at any time.
Yes, you can share relevant documents, images of your palm, or other materials that might help the astrologer provide better guidance. Please ensure all content is appropriate.
Chat sessions vary depending on your questions and the complexity of your concerns. Most sessions last between 15-45 minutes, but there's no strict time limit.
We accept major credit cards, debit cards, PayPal, and digital wallets. All payments are processed securely through encrypted payment gateways.
Pricing varies by astrologer and service type. Chat consultations are typically charged per minute, while written reports have fixed prices. You can see all pricing information before starting a session.
We offer refunds in certain circumstances:
Please refer to our Terms of Service for detailed refund policies.
We take privacy seriously and employ multiple security measures including data encryption, secure servers, and strict access controls. Your personal information is never shared with third parties without your consent.
For complete details, please review our Privacy Policy.
Yes, all chat conversations are private and encrypted. Only you and your chosen astrologer can see the conversation content. We do not monitor or record conversations unless required for quality assurance with your explicit consent.
Yes, you can delete your account at any time from your profile settings. This will remove all your personal data, chat history, and readings from our servers within 30 days.
If you encounter technical problems, try refreshing the page or restarting the app first. If issues persist, contact our support team with details about the problem and we'll help resolve it quickly.
You can reach our support team through:
Yes, we have mobile apps available for both iOS and Android devices. You can download them from the App Store or Google Play Store. The mobile app offers the same features as the web version.
If you couldn't find the answer you were looking for, our support team is here to help. Feel free to reach out to us anytime.
Contact Support